Monro Muffler Brake & Service Complaint
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Do not trust Monro Muffler
Very unhappy with customer service and repair. Not happy at all. My elderly Mother brought in her car for an inspection and oil change to Stone Rd Monro muffler. After $600 later the manager said it was ready to be picked up. Thinking It was readyand inspected,I went to pick up the car for my mother. I drove off I started to drive away and noticed the engine light was on and no inspection sticker. Went back in and spoke with manager and asked why is there no inspection sticker he said he had told us???? This was never even mentioned to me prior to me picking up the vehicle. He said he would once again need it another day to find out why the engine light was on. VERY VERY UNHAPPY. I would never ever bring a car to a Monro Muffler again. Please do not use Monro Muffler. I totally think my mother was ripped off because of her age.
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Comments
0 I too had a very similar experience. They were very rude and arrogant. I am never going back there again.
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Review Rating: 1 out of 5
Reviewed By: Ihatemonromuffler
Company: Monro Muffler Brake & Service
Date Added: 2 years ago
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