Monro Muffler Brake & Service Complaint

Monro Muffler Brake & Service Complaint


Liars and Cheats

I took my truck to Monro on Park Ave. and all that was supposed to be dome was I bring the shocks and they would install them. Sounded simple enough. NOT! They call back with a $2000.00 estimate to repair the entire front end suspension. Then said they had already put the shocks on???? I asked Why? You said you would call with an estimate before the work was done. He replied I only did the back shocks. 2nd lie. I said isn't that like putting a bandaid on a gunshot wound? He said he had done them all at first. That was not possible if he said everything in the front end had to be replaced right? Anyways he quotes a price, cuts it in half, because he only did the back shocks right? I said what's that costing and he quotes a price for the back shocks I brought again. I then replied TAKE THEM OFF! What's the cost now after I call ed him on his stupidity. He said just come get it and I won't charge you anything. I get home when the shocks he supposedly put on and removed and just as I thought the didn't even have a fingerprint on them. Clean as a whistle LIE #3. They had never even attempted to install them and wanted to rob me. To sum it up NEVER GO TO MONRO FOR ANYTHING!!! THEY ARE LIARS, THIEVES, AND IDIOTS!!!!!

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