Monro Muffler Brake & Service Complaint

Monro Muffler Brake & Service Complaint

ADVERTISEMENT

Monro muffler sabotage my car - Monro Muffler/Brake


I replaced the alternator on my car I noticed the next day some squeaking under the hood, I took a look pulled on the belt and everything seemed fined the belt was tight and it didn't squeak when it was idle, worst case belt could have been going bad. I decide to take the car right around the corner to the Monro to get a second look about a 30 sec drive, mind you I've been driving the car all day. The guy takes a look and quotes me $340 for a new tensioner and serpentine belt. I begin to tell him I can't afford that right now so just put it back together and I will have to schedule it later, he then says if we schedule it now I can do it for $240, I again tell him not right now. I go home and I notice my car battery light is on and it's dying, so I open the hood. To my surprise the serpentine belt is completey missing, the spring in the tensioner has also been removed and is now hanging on be just a bolt..my car was in complete working order before I brought it to Monro, now it's missing parts and cannot even be driven.This was a complete sabotage job, they thought they could get over on me because I am a female, but they didn't take into consideration that I knew cars.i spoke to the manager of customer service he was no help what so ever and basically told me all my claims were false and there no way this mechanic had anything to do with my issues..I've never felt more taken advantage of in my life and I'm going to fight this so people in the future won't have to deal with shady shops like this one..


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Monro Muffler Brake ...
SUBMIT a ticket
for Monro Muffler Brake ...
WATCH videos
for Monro Muffler Brake ...
More Monro Muffler Brake & Service Reviews and Complaints MORE reviews and complaints
for Monro Muffler Brake ...

BUSINESSES REPLY HERE

Company was claimed GREAT NEWS, this company has Partnered with MeasuredUp and uses it to answer you!
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More Monro Muffler Brake & Service reviews


Similar reviews


[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team