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Monro Muffler Brake & Service Complaint - monro muffler corporate
Monro Muffler Brake & Service Complaint

Monro Muffler Brake & Service Complaint

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monro muffler corporate


I had worked many many years for Monro and to sum it all up= Monro only cares about bottom line profits and also has a critical turnover problem,inclusive of management...why do you think that is?? Well,when profits become more important than employees and their well being...the customer ultimately is left neglected.The pay system for the technicians is pathetic,12%of sales or $9.00 hr. With a commission based pay system,overselling and unwarranted work is and will be sold to many naive,innocent customers....Sad but very true...


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Comments


FStawecki61 says: (6 years ago)
 0
I am a customer. Went in for a simple oil change in my diesel truck. A supposed diesel mechanic of 12 yrs. fried my starter by trying to immediately start my truck after sitting 45 mins. He gave the glow plugs no time to warm up anything & just cranked until it started. THEN they proceed to ask ME what's the problem w/MY truck when it was running just fine til THAT mechanic touched it. 6 days prior they did exhaust work on it (not the same mechanic) & there were no issues.



FStawecki61 says: (6 years ago)
 0
I am a customer. Went in for a simple oil change in my diesel truck. A supposed diesel mechanic of 12 yrs. fried my starter by trying to immediately start my truck after sitting 45 mins. He gave the glow plugs no time to warm up anything & just cranked until it started. THEN they proceed to ask ME what's the problem w/MY truck when it was running just fine til THAT mechanic touched it. 6 days prior they did exhaust work on it (not the same mechanic) & there were no issues.



whistleblower1 says: (7 years ago)
 0
I was also an employee there for many years and you couldnt have said it better. I'd also like to include no breaks or lunches but get docked anyway, Forced overtime which destroys vaca pay because it is an average, and dont ever buy a flush because the machines probably dont work and if they do they still wont be used. BOYCOTT MONRO and CORPORATE GREED!!!



whistleblower1 says: (7 years ago)
 0
I also worked for monro for many years and you hit the nail right on the head. I am also glad to announce I am not there anymore and all due to hours, no breaks, unneeded work, treated like garbage.



pask8er2002 says: (7 years ago)
 -1
thats what alot of people dont understand we need to make money too




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