Monro Muffler Brake & Service Complaint

Monro Muffler Brake & Service Complaint


oil change - Oil change

I just visited monro muffler at 1268 front street Binghamton New York shop number 4040511 I was overdue for an oil change so I decided to try monro because of the sign hanging on the store advertising oil changes for $21.99 so I went in and requested the service asking the length of wait to be expected the man who I assume is manager Richard Lorenz quickly skipped my question and began taking my information then quoted me 36.99 because my vehicle has over 100,000 miles I told him that I wanted the cheapest price as advertised but he gave me no other option except the 36.99 feeling pressured by the very rude man I accepted the outrageous price and began my wait I was later approached with offers of services that were not needed on my vehicle I quickly denied and sat waiting. While waiting I watched the man argue with another customer childishly even though the customer stated exactly what they wanted he is very rude I would like consideration for a refund of at least the $20 that I shouldn't have had to pay after taxes as I usualy pay only $21 at nearby competitor meineke.

Share This Review:


Is this your Business? Claim Your Business Free and reply to this customer


Post a reply for this review COMMENT
WRITE to Monro Muffler Brake ...
SUBMIT a ticket
for Monro Muffler Brake ...
WATCH videos
for Monro Muffler Brake ...
More Monro Muffler Brake & Service Reviews and Complaints MORE reviews and complaints
for Monro Muffler Brake ...


Company was claimed GREAT NEWS, this company has Partnered with MeasuredUp and uses it to answer you!
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation



login with Facebook and share your reviews

More Monro Muffler Brake & Service reviews


Similar reviews



Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
The MeasuredUp Team